Terms of service

Please read these terms and conditions carefully before using our Services (as defined below).

By accepting the Terms of Services, you agree to comply with these terms. If you do not agree to these terms, you will not be allowed to use the Services.

The monthlies Website, Supplement powder, and App are operated by Revolv GmbH, registered in Mannheim trade register under nr. HRB 747137, Sandhofer Straße 176, 68305 Mannheim, Germany.
Throughout the Site, the terms “we”, “us” and “our” refer to Revolv GmbH.
These terms and conditions (“Terms of Services”) constitute a contract between you and us and apply to your use of the monthlies website and/or App or the content, materials, functions, features, and services they offer (collectively the "Services").
By using the Services, you agree to be bound by these Terms of Services, as well as those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Services apply to all users of the Site and/or the App, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
We may need to change these Terms of Services from time to time to reflect changes in law or best practices or to deal with additional features which we introduce in the Services. You can review the most current version of the Terms of Services at any time on the site. We reserve the right to update, change or replace any part of these Terms of Services by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
If at any time you withdraw your consent in respect thereof, you must immediately terminate your use of the Services.

1. Age Restriction
You must be at least 18 to use our supplement powder, Website, App, or any other Services provided by monthlies.
All content accessible on the Website and through the App has been developed exclusively for the above audience and is only suitable for users of at least the minimum required age.

2. Reliability Disclaimer
The Services may only be used for ordering monthlies supplement, gaining general information on menstrual and holistic well-being, consulting with our experts, and using our App to track menstrual symptoms and learn more about women’s health.
By using the services, you acknowledge that Revolv GmbH does not provide any healthcare or medical advice. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the services.

The Website and App may connect you with our in-house experts who may provide advice to you that are solely based on generally available information and their personal experience. They are not health care professionals and cannot provide any medical advice. You will need to make your own independent judgement about whether to use any such advice or information provided by them. If you require medical assistance, please consult a health care professional.
You assume sole responsibility for your use of the services and for conclusions drawn from such use. To the extent legally permitted, we shall have no liability for any damage caused by any use of the services and conclusions drawn from such use.

3. Trademark Ownership and Use
All names, logos and trademarks are the property of Revolv, its affiliates, related companies, its licensors, or joint venture partners. Revolv’s trademarks and brand names may be used only in accordance with the use permitted according to this Legal Statement or with the prior permission from Revolv.

4. Intellectual Property Rights and Restricted Use
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips and software are the property of Revolv or its content suppliers and is protected by the laws of Germany and international copyright laws. Unauthorised use or distribution of any materials at this Site may violate copyright, trademark, and/or other laws and is subject to civil as well as criminal sanctions.
This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial use that is not expressly permitted by Revolv. You may download one copy of the information found on Revolv Site on a single computer for your personal, non-commercial, internal use only unless specifically licensed to do otherwise by Revolv in writing.
You may neither modify, use, or transfer the information for any commercial purposes; nor remove any copyright or other proprietary notices from the information. You agree to prevent any unauthorised copying of the materials and to ensure that all employees - if applicable - of your organisation adhere to these limitations.
Revolv does not grant any expressed or implied right to you under any patents, copyrights, trademarks, or trade secret information. Any use of Revolv’s names, logos and trademarks in the advertising and promotion of Revolv’s products requires prior consent from Revolv.

5. Accuracy, Completeness, and Timeliness of Information
Occasionally there may be information on our Site, in the App, or in any Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
The Site and/or App may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of the Site and the App at any time. You agree that it is your responsibility to monitor changes to our Site and the App.
To the extent legally permitted, we do not make any representation or warranty, express or implied, as to the accuracy, reliability, completeness, or timeliness of any information made available on the Website or in the App and will have no liability whatsoever to you or any other party resulting from any use of the information.

6. Modifications to the Services
From time to time, we may automatically update the website, and otherwise change the Services to improve performance, enhance functionality, reflect changes to the platforms or operating systems or address security issues without prior notice. We may also ask you to update monthlies app for these reasons. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the app and the App Services.
We also reserve the right at any time to discontinue the Services (or any part or content thereof) without prior notice at any time.
We shall not be liable to you or to any third-party for any modification, suspension, or discontinuance of the service.

7. Account
To place an order for the product(s) via the Website, please either (i) create an account and validate your email address; or (ii) register as a guest through the checkout page. We will use any information provided in accordance with our privacy policy.
You are solely responsible for any use of our website with your account details (including your login, password, and any unauthorised use), so it’s important that you keep these details secure. You agree to provide accurate information about yourself. It is prohibited to use false or misleading information or to impersonate another party through your account.
You should not share an account with other people. If other people do access and/or use your account, the person whose financial information is registered to the account will ultimately be responsible for all activity. It is your responsibility to keep your details up to date, especially your contact details.

8. Registering as a Guest
If you register as a guest through the checkout page, we will use any information provided in accordance with our Privacy Policy.
Other than as set out in these Terms, you are solely responsible for any use of our Website with your details (including your email, payment details and any unauthorised use). You agree to provide accurate information about yourself. It is prohibited to use false or misleading information or to impersonate another party when using our website.

9. Placing an Order
monthlies supplement may not be suitable for everyone and/or have certain usage, storage and/or other limitations and restrictions. The limitations and restrictions are made available on our product page. Please read these carefully both before ordering and using the product.
Any product or other information (such as product ingredients, instructions for a particular product use) is made available for information purposes only and is not intended as professional advice. Before buying or using the product, please seek professional advice from a professional who is appropriately licensed and/or qualified.
You may only place orders on our website if you: a) are over 18 years old, b) possess a valid debit or credit card; and c) are located, at the time of your purchase, at the locations listed on our website as eligible delivery regions.
When placing an order, please ensure to provide complete and accurate information. It is your responsibility to ensure that all details of your order are correct and accurately reflect your selection. If an order is not correct in any way, you must notify us immediately by contacting us hi@withmonthlies.com.
Your submission of an order constitutes an offer from you to buy the products from us via our website. On receipt of your order, we shall take payment and then send you an e-mail explaining whether the order has been accepted. If your order is accepted, the email will confirm the order details, order number, shipping address, billing address and shipping method. If, for any reason, your order is not accepted, we will issue you a refund with the money deducted at checkout.
We are not obliged to accept any order, and no contract comes into force until you have received a positive order confirmation.
If you place an order and the product is out of stock or no longer available, we will let you know at checkout or by e-mail and, if payment has already been taken, we will refund the amount paid by you. Please allow up to 10 working days for refunds to be processed – this is due to our paying processing arrangements with third parties. We are not obliged to supply a product until we have received a confirmation of payment and all necessary details to fulfil the order.
If you notice a mistake with your order after receiving order confirmation email, let us know immediately by writing to us at hi@withmonthlies.com. We will either assist you in rectifying mistakes, or guide you through cancellation process, if correction is no longer possible.

10. Subscription Order
If you have chosen the subscription option on monthlies powder, we will automatically process and send you an order confirmation for your chosen number of units of that product every month until you ask us to stop that Subscription. By choosing a Subscription, you agree to your debit or credit card being charged on a recurring basis, at the price of the product stated on our website at the date of automatic order generation. You agree that we can do so without further authorisation from you.

You may cancel your Subscription at any time by sending us a message at hi@withmonthlies.com. If you cancel the Subscription after your next month’s order has been shipped, you will have the right to return the package (without opening the product) and receive a full refund.

We may alter the availability and terms of Subscription from time to time. All such changes will be published on our website, and you will receive an email notifying you of any price-related or other material changes. You will receive at least 7 days’ notice of product price rises and at least 14 days’ notice of any other changes, however, this may not always be possible.

11. Payment and Delivery
All prices mentioned on our website and app include any applicable VAT.
Payments for all products must be paid in Euros in Germany and Pounds Sterling in UK. Payment will be taken at checkout. Our website sets out the method of payments that we can accept in the footer as well as during the checkout process.
The delivery time is approximately 5 to 7 business days after the payment is confirmed. If you have opted for a subscription, delivery will be made monthly by default.

12. Right of Withdrawal
As a consumer, you are entitled to a right of withdrawal in accordance with the statutory provisions. Please note that our products are sealed goods, which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery. Therefore, the right of withdrawal will be excluded once you have removed the seal by opening the product packaging.
You have the right to withdraw from this contract (purchase contract or subscription) within fourteen days without giving any reason.
For one-off and subscription purchases, the withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise your right of withdrawal, you must inform us by emailing us at hi@withmonthlies.com, of your decision to withdraw from this contract by an unequivocal statement.
If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.

13. Notices and Electronic Communications
By using the Services or sending emails to us or our experts, you are entering into electronic communication with us or our expert. You shall bear the risk of communicating with us electronically and we will not be liable for any loss or damage that may arise from it.
We do not guarantee that any information we provide to you electronically will not be intercepted by third parties during transmission over any public or other network.

By entering into electronic communication with us, you also agree that:

we may communicate with you by the same means that you have used to communicate with us, or, as applicable, by posting general notices through the Services;
all notices, disclosures, and other communications that we send to you electronically will satisfy any legal requirements that such communications be in writing; and
all notices shall be deemed to have been given and received on the date of electronic transmission, as described above.

If you do not agree to the foregoing or withdraw your consent at any time, you must immediately stop using the Services.

14. User Comments, Feedback, and Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.
You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

15. Third Party Features
Our Website and App may contain links to other independent websites. Such independent sites are not under our control, and we are not responsible in any way for: (a) the availability of, (b) the privacy practices of, (c) the content, advertising, products, goods or other materials or resources on or available from, or (d) the use to which others make of these other Websites or Services. We are also not responsible for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on such websites or services. You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them or whether to rely on their content.

16. Your Privacy
When using our app or connecting with our experts, you may provide personal information, including data about your health conditions. Furthermore, based on the health data you provide in the App, we would like to tailor certain app content to you, such as personalised notifications, tips, and recommendations. Such processing of your health data requires your explicit and informed consent.
We will process your personal data in accordance with applicable law and our Privacy Policy which is available here.
Your consent is fully voluntary. However, without your consent, you will not be able to use the App content. You can withdraw your consent at any time in the App with future effect. The withdrawal of your consent will not affect the lawfulness of processing before your withdrawal.
When you reach out to us through the "Contact our Experts" feature on the App or the “Free Consultation” service on the website, rest assured that any emails or information received by our experts will be treated with strict confidentiality. The guidance and suggestions offered will be of a general nature, and it is important to note that any actions taken based on this advice are your own responsibility. We will not be held liable for the decisions you choose to make based on the information provided.
Important Notice / Disclaimer: We emphasise that the "Contact our Experts" or “Free Consultation” feature and any other Services are not intended to provide any health-related/medical advice. Our experts may offer guidance exclusively on menstrual pain and women’s general wellness related queries. They are not equipped to address specific medical issues and will not respond to queries of this nature.

17. Prohibited Uses
You are prohibited from performing or attempting to perform any reverse engineering, disassembling, decompiling, deriving of code or documentation, or any capture of any sources, scripts, formats, designs, metadata, or other information accessible from the Services. You expressly waive any legal rights you may have to engage in any of the foregoing, including any claim that such activities would be based on "fair use" or "interoperability requirements" under the applicable law of any jurisdiction.
In addition, you will not:

use the Services in an unlawful way, or for any unlawful purpose, or in a way that breaches these Terms of Services;
act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Website, App, any App Services or any operating system, by attempting to gain unauthorised access to any part of the services or any associated networks or systems through hacking, password mining and other illegitimate means (such as using any robot, scraper, or other automatic or manual means to access the Services or copy any content or information through the Services);
use the Services in a way that could damage, disable, overburden, impair or compromise our systems or security of the Services or any related website, other websites, or the Internet, or interfere with other users;
infringe our rights or those of third parties (including, without limitation, intellectual property rights, privacy rights such as non-disclosure of any person's name, postal or email address, telephone number, and rights of publicity), or violate any laws in relation to your use of the Services;
use the Services to communicate any material or information that is defamatory, obscene, immoral or offensive, or to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate anyone;
collect or harvest any information or data from any website, app services or our systems or attempt to decipher any transmissions to or from the servers running any App Services;
submit false or misleading information;
collect or track the personal information of others;
engage in any commercial or sales activities, such as contests, sweepstakes, barter, advertising, or the purchase and sale of "virtual" items without our prior written permission;
establish links to the Services from any unsolicited bulk or commercial messages ("spam") or use the Services or the domain or identity of the Services to send spam to third parties.

We reserve the right to terminate your use of the Services if you act inconsistently with the Terms of Services, including this section.

18. Disclaimer of Warranties
The information contained herein is provided "as is" without any expressed or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In case Revolv is linking to the webpage of a third party, such linking is for the convenience of users only and Revolv will have no liability for the content or accuracy of information contained in such webpage nor will Revolv be responsible for the privacy practices of such third-party web sites.
In no event shall Revolv be liable for any damages whatsoever including, without limitation, damages for loss of profits, business interruption, or loss of information, arising out of the use of or inability to use the information, even if Revolv has been advised of the possibility of such damages.
Revolv further does not warrant the accuracy or completeness of the information, text, graphics, links, or other items that may be contained within this information. Revolv may make changes to this content, or to the products described therein, at any time without notice. Revolv makes no commitment to update the information or other materials entered in this Site.

19. Severability
In the event that any provision of these Terms of Services is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Services, such determination shall not affect the validity and enforceability of any other remaining provisions.

20. Termination
The obligations and liabilities incurred prior to the termination date shall survive the termination of the Services for all purposes.
These Terms of Services are effective unless and until the Services are terminated by either you or us. You may terminate these Terms of Services at any time by notifying us that you no longer wish to use our Services.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Services, we may suspend or terminate the Services at any time without prior notice, and accordingly may deny you access to our Services (or any part thereof).

21. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Services shall not constitute a waiver of such right or provision.
These Terms of Services and any policies or operating rules posted by us on this site or in respect to the Services constitutes the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Services).

22. Governing Law and Dispute Resolution
Unless the relevant law provides otherwise, these Terms of Services and any other conditions and policies referred to herein and their interpretation shall be governed by the laws of Germany for Germany region and the laws of United Kingdom for United Kingdom region, without regard to its conflict of law principles.
You and Revolv GmbH irrevocably agree to submit to the exclusive jurisdiction of the courts of Germany for Germany region and United Kingdom for the United Kingdom region any dispute that may arise under these Terms of Services. Notwithstanding the foregoing, you agree that Revolv GmbH may seek injunctive relief (or equivalent emergency relief) in any jurisdiction.

23. Changes to Terms of Services
Revolv may revise these Terms at any time by updating this posting.
Revolv reserves in its sole discretion, the right to (1) change this Legal Statement; (2) continuously monitor and remove postings; and/or (3) discontinue site availability at any time without prior notice. If any term, condition, or provision of these Legal Statement is determined to be unlawful, invalid, void or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.

24. Support – Contact Information
If you want to learn more about the Website, App, Product, Services, or need support, please contact us at hi@withmonthlies.com.

You may also contact us at the following address in Germany:
monthlies c/o
Revolv GmbH, Sandhofer Straße 176,
68305 Mannheim, Germany

And the address below in United Kingdom:
monthlies c/o
GLABOO LTD, 24-28 St Leonards Rd,
Suite 8, SL4 3BB, Windsor, Berkshire,
United Kingdom